Policy Post 12.20: ICANN Seeks Input on Improving Transparency and Accountability



A Briefing On Public Policy Issues Affecting Civil Liberties Online
from The Center For Democracy and Technology 

(1) ICANN Seeks Input on Improving Transparency and Accountability 
(2) Preliminary Recommendations Focus on Transparency 
(3) Reform Process Must Not Be Rushed 
______________________________________________ 

(1) ICANN Seeks Input on Improving Openness and Accountability 

Last month, the Internet Corporation for Assigned Names and Numbers 
(ICANN) asked the Internet community for input on how it could build
greater transparency and accountability into its decision-making
processes. CDT was among several groups that filed preliminary
comments with ICANN. 

ICANN manages the global domain name system (DNS) under a memorandum
of understanding with the U.S. Government. In September, the
Department of Commerce announced that it had extended its MOU with
ICANN. As part of that extension, ICANN and the Department agreed to
a new Joint Project Agreement intended to help develop the structures
and procedures necessary to continue the transition of the DNS to
full private-sector oversight. The long-term goal of the Agreement is
that ICANN will eventually operate independently of any governmental
control or oversight. 

One of the most significant and recurring criticisms about ICANN
since its inception has been that the organization has failed to
operate in a transparent, accountable manner. Too much of the process
by which ICANN arrives at decisions remains inscrutable to outsiders
and participants alike, even though its "bottom-up" coordination
process does represent a range of Internet stakeholders and the
organization has consistently held open public meetings. 

In comments to the Commerce Department earlier this year, CDT
highlighted some of the key concerns: 

"Equally troubling is that ICANN has made little effort and even less
progress toward improving the transparency of its decision-making
processes. Too much deliberation on important issues still takes
place behind closed doors and on private phone calls. ICANN's
non-appointed, full-time staff is still perceived as wielding too
much influence in setting ICANN policy. Absent real representation,
this lack of transparency has dealt a serious blow to ICANN's efforts
to establish a truly bottom-up coordination structure. Most people
outside the ICANN structure and even some that are ostensibly
participating in the "bottom-up coordination" remain perplexed as to
how ICANN reaches its decisions and which stakeholder groups maintain
the real influence with decision makers." 

It was a promising sign, therefore, when the Commerce Department and
ICANN identified strengthening transparency and accountability as a
top priority in the Joint Project Agreement. Equally promising was
that ICANN wasted little time initiating a procedure to develop
"management operating principles" to support greater openness and
transparency. This is a vital process and one that has potential --
if properly executed -- to greatly bolster ICANN's global legitimacy
and set the DNS on a path toward full-fledged nongovernmental
oversight. 

ICANN-Commerce Joint Project Agreement 
http://www.ntia.doc.gov/ntiahome/domainname/agreements/jpa/ 
ICANNJPA_09292006.htm 

ICANN request for public comments 
http://www.icann.org/announcements/announcement-16oct06.htm 
______________________________________________ 

(2) Preliminary Recommendations Focus on Transparency 

In order to craft long-term, workable solutions to increase
transparency and accountability in the ICANN process, a comprehensive
examination of ICANN's existing structures will be needed. In
preliminary comments to ICANN, CDT suggested the possibility of
empanelling a multi-stakeholder body to study the problems and
propose solutions to the ICANN board. While that process will take
time, there are some areas where ICANN can make immediate
improvements. In submitted comments, CDT identified some of these
areas. 

The first, and most obvious step in addressing the
transparency/accountability issues is for all of the entities
officially involved in the ICANN decision-making process -- from
constituency committees, to supporting organizations, all the way up
to the board itself -- to examine their procedures for disclosing
information to the public. Where feasible, meetings should be made
public, and at a minimum, the public should have access to major
documents and the minutes of key meetings. The ICANN Board itself
should hold no secret meetings, particularly when addressing DNS
policy. 

There may be some wholly internal decisions that ICANN should be
permitted to conduct outside of strict transparency requirements, but
in general, those requirements should be designed to shed as much
daylight as possible on ICANN's activities. For decisions that affect
the DNS, all deliberations should be public. 

As part of that process, ICANN must take a hard look at the role its
full-time, non-appointed staff plays in that process. Although not an
official part of the bottom-up structure, the staff has historically
held great sway over the decision-making process. CDT suggests the
staff's role must either be minimized or officially acknowledged, and
thus subjected to the same transparency requirements that apply to
other entities within ICANN. 

CDT also recommended that ICANN not limit itself in drawing from
existing models for improving transparency and accountability. 
Although ICANN's nongovernmental status has been one of its greatest
assets as a management body, the organization's unique authority over
infrastructure that is a lynchpin of global communication and
commerce gives it government-like powers in this space. 

As such, ICANN may want to look to the best practices of governments,
rather than those of other corporations, as it seeks to build a model
that fosters greater transparency. For instance, one excellent
resource for ICANN could be the U.S. Administrative Procedures Act,
which establishes rules and timelines for government agencies to
follow when making policy. Some of those rules would not make sense
for ICANN, but other could be lifted directly from the statute. Were
ICANN, for instance, to establish a rule subjecting all major policy
decisions to a 60-day notice and comment period, the quality and
legitimacy of the decision-making process would be greatly enhanced. 

CDT Preliminary Comments to ICANN 
http://www.cdt.org/standards/20061101icanncomments.pdf 
______________________________________________ 

(3) Reform Process Must Not Be Rushed 

ICANN has undertaken a vital process in drafting of transparency and
accountability "management operating principles," and should be duly
commended. Making this a priority is essential to allowing ICANN to
proceed to the next stage in its evolution. Still, one key concern
has already arisen at this early stage in the process: timing. 

ICANN solicited comments from the public on October 16 and requested
that they be submitted on October 31, despite the fact that many
leaders in the Internet governance space were attending the
first-ever global Internet Governance Forum (IGF) in Athens during
that two-week period. In its first announcement, ICANN intimated that
it was seeking to resolve the issue at its December board meeting in
Sao Paulo. 

To suggest that the public would be able to submit meaningful
guidance for fixing one of ICANN's oldest problems on a two-week
deadline, and that ICANN would be able to implement those solutions
less than two months later, led many in the Internet community to
question whether ICANN had a clear understanding of the scope of the
challenge facing it. 

After considerable public outcry at the artificially short timeframe,
ICANN issued a notice clarifying that it was seeking only
"preliminary" comments by October 31, and announcing that it would
plan to implement policy changes at its meeting in Lisbon next March.

Although ICANN should be applauded for responding to public concerns,
even a March 2007 deadline to implement solutions to the problem
would not appear to allow nearly enough time to address the problem
in a comprehensive manner. 

ICANN has begun an important process by addressing the deep-seated
issues surrounding its own transparency and accountability. It is
vital that ICANN devote the time, resources and attention needed to
see that process through to a satisfactory conclusion. 

_______________________________________________ 

Detailed information about online civil liberties issues may be found
at http://www.cdt.org/. 
This document may be redistributed freely in full or linked to
http://www.cdt.org/publications/policyposts/2006/20 

Excerpts may be re-posted with prior permission of dmcguire@cdt.org
Policy Post 12.20 Copyright 2006 Center for Democracy and Technology 

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