Coaching is a leadership tool that supports others to successfully address challenges and produce results. In this rapid e-course you will learn about the four coaching styles on the Push/Pull Coaching spectrum and when coaching is most effective in addressing performance challenges. In addition, you will examine the four-step process for developing a coaching plan and will become familiar with the four basic skills of effective coaching (listening, reflecting, questioning and feedback).
The course combines text with rich multimedia, including videos and podcasts. Knowledge checks reinforce the information learned. Assignments engage you to solve specific problems and point you to useful resources.
Format of course
This rapid e-course is “self-paced”: learners can proceed at their own speed. The course can be accessed at any time that is convenient. There is no instructor. Instead, the learner interacts directly with the content. The course can take up to 2 hours to complete. For those wanting more detail, the course also links to relevant supplementary documents and websites. Because the course is self-paced, learners can complete it in a day, or spread their participation over days, weeks, or even months. Successful completion of a final test earns the participant a certificate of completion.
• Internet access
• Adobe Flash Player (*free* – get the most recent version here)
This course is free. To sign up, register on the Human Rights Campus and find this course under “Open courses.”
How to register
Enroll in this course (page will open in new window)